Our Delivery Policy
All goods are despatched from the Falkland Islands. We aim to process orders within two days of receipt, however delivery times may vary. The average time for a parcel to be delivered to the UK is between 10-14 days.
The supply of goods from this site is subject to availability. We will endeavour to inform you at the time you place your order if the goods you want are out of stock.
When you submit your order you are allowing Falklands Conservation to use your personal details to fulfil your order. In the event that there is a problem with your order, we will communicate with you via e-mail, telephone or letter.
All profits made from the sales of goods on our online shop are paid to Falklands Conservation (registered charity no: 1073859). Registered office: 14 East Hatley, Sandy, Bedfordshire SG19 3JA, UK.
Falklands Conservation wants you to be pleased with your purchases and offers a no quibble returns or replacement policy. If you are unhappy with any item you purchase, you can return it to us in its original condition and packaging within 30 days of the date you received the item and we will send you a replacement or issue a full refund for the price you paid for the item.
Damaged or faulty goods
If you take delivery of a Falklands Conservation online shop parcel and the contents have been damaged in transit, you can return the item(s) to us within 30 days of receipt for exchange.
To return a product, please contact us at email@example.com or call us on 0050022247.
When you place your order you are automatically connected to our secure server facility (provided by SagePay) using encryption technology. This ensures that the information you send cannot be read by any unauthorised person.
We follow strict security procedures relating to storage and disclosure of the information you give us, to prevent unauthorised access.
The contents of this site are the property of Falklands Conservation, and are protected by UK and international copyright laws. These contents include but are not limited to the following: website design, graphics, text, logos and button icons, including the selection and arrangement thereof. All rights reserved.
Permission is granted to copy electronically and to print in hard copy for the purpose of placing an order. Any other use of the online shop, without the prior permission of Falklands Conservation, is strictly prohibited.
Falklands Conservation provides this website on an ‘as is’ basis and makes no representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products contained within it. This includes, without limitation, warranties of merchantability and fitness for purpose. Falklands Conservation does not represent or warrant that the information contained within this website is accurate, complete or current. Prices and availability are subject to change without notice.
Order address and contact details
41 Jubliee Villas
If you have any questions about the products or queries about your order, please e-mail firstname.lastname@example.org or call us on 0050022247